Terms & Conditions

Please check spelling on EVERYTHING you would like personalised as it will be lasered , etched, engraved exactly how you have put it either in the comments section or inbox.
If there is an error on your part you will be charged the cost of the item to have it corrected and replaced.
You are sent drafts on most personalised items , especially if they are a bit more complex so please keep an eye in your in boxes (wherever we have had contact) and respond as soon as possible as it may hold up the timing on getting your order done.

If a refund is required for ANY reason you will be refunded less any fee's we have been charged .
We do NOT refund for change of mind 
Depending on the reason you may be charged a cancellation fee as well. (20 % restock)  

If a personalised item has been started or completed the is NO refund .

We insure items sent via Australia Post Automatically but it is up to you to choose signature on delivery , If you do not choose it we (Cheekyliscious Candles & Creations) are not responsible for items that have been safe dropped and go missing , we will do everything in our power to help you find it but we are not liable to reimburse.  

Parcel Lockers are Free , or set up a SAFE place for parcels to be left.
**Please note we are not responsible for Courier or Australia Post delivery times.
By Checking you out you agree to these terms.